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 Cloud PBX: How It Can Boost Your Business

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In the last decade, we have witnessed an interesting change in the technology across the telecommunications industry. The latest buzzwords include the Cloud and big data. IT support companies are looking at this fundamental shifting and changing from the reactive break-fix philosophy to the more proactive managed IT services. The advantage of Cloud PBX is that selling these services to customers will often align with the goals of their business.

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While best in class MSPs can make a decent living, it's always a great idea for IT support companies to extend their portfolio of services and offer a product that the competition has not thought of. With Cloud PBX, a managed IT services company can stand apart from the crowd and offer value to clients that boosts customer retention and loyalty.

Cloud PBX first started as a business-class IP telecommunications system that gave private branch exchange functionality over the Internet. It first appeared in the 1990s as a telephone system that integrated with computing to cut costs and make call handling easier.

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With increasing Internet speeds and rising popularity of the Cloud, we have really seen Cloud PBX take off. While traditional PBX systems were expensive to build and maintain, Cloud PBX offers greater accessibility to small businesses than ever before! With cloud PBX, you do not need hardware, and the Cloud payment models offer payment on a more predictable monthly basis.

The post  Cloud PBX: How It Can Boost Your Business appeared first on Intelligent Technical Solutions.


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